| Plans and Rates |
|
3 / 5 |
|---|---|---|
| Customer Service |
|
3 / 5 |
| Renewable Plans |
|
3 / 5 |
| PUC Rating |
|
3 / 5 |
| EnergyBot Rating |
|
3.25 / 5 |
Direct Energy's rates for homeowners vary based on their usage, term length and plan needs. Some electricity plans include free weekends or nights plus fewer fees for cancellation or usage. If these perks sound beneficial to you, EnergyBot can help you discover the best residential plan for your home.
Direct Energy offers a variety of popular residential plans including:
Business owners need an energy plan they can depend on. Find the commercial energy plan that gives you more time and resources to focus on important tasks.
Direct Energy offers a variety of plan options for commercial customers
Because of Direct Energy's wide reach and consistent service, it is a well-known energy provider across North America. You can use our supplier rating to help you determine whether Direct Energy is right for you. Reviews and ratings are based on a number of ranking factors and help consumers like you find the right electricity supplier.
Direct Energy Website - directenergy.com
Direct Energy Business Website - directenergy.com/small-business
Because of Direct Energy's wide reach and consistent service, it is a well-known energy provider across North America. You can use our supplier rating to help you determine whether Direct Energy is right for you. Reviews and ratings are based on a number of ranking factors and help consumers like you find the right electricity supplier.
Direct Energy Customer Care Phone Number - 855.461.1926
Direct Energy Customer Care Hours:
Other Direct Energy Services include:
Current Direct Energy Customers
Direct Energy Business Sales
Direct Energy Email
Direct Energy is a leading Retail Energy Provider (REP) in Texas with over 550 thousand customers in Texas and over 4 million customers including 240 thousand businesses across North America. Direct Energy is part of Centrica, PLC, a publicly traded company based in London, England. Direct Energy North America is based in Houston, TX. The company was founded in 1986.
In 2000, the company was acquired by Centrica, the UK-based parent of British energy retailer British Gas.
In 2010, Direct Energy acquired Clockwork Home Services making Direct Energy the largest energy and home services retailer in North America. Clockwork has three brands: One Hour Air Conditioning & Heating, Benjamin Franklin Plumbing and Mister Sparky, which specialize in plumbing, electrical and air-conditioning and heating and services. Direct Energy sold these businesses in 2019.
Other notable facts about Direct Energy
Direct Energy provides competitive electricity rates and energy plans across much of Texas, including these major cities:
If you’re interested in Direct Energy electricity plans in your area, you can filter by provider with EnergyBot’s shopping tool.
Direct Energy is committed to renewable energy and offers a selection of eco-friendly plans for interested customers. Choose from a wide range of renewable energy plans with up to 100% solar power. Earn credits that help you save money and increase your energy efficiency.
Direct Energy offers a variety of Green or Renewable Energy Options
As part of its giving back initiative, Direct Energy helps children across North America with charitable donations and services. It primarily partners with nonprofits that work to improve children's lives. Direct Energy assists the following community service initiatives:
In 7 years of working to demystify the energy industry, EnergyBot has helped over 100,000 customers. Whether you're looking to find the cheapest electricity rate, a stable contract that fits your budget, or plan for unique energy needs, we’ve been there to help. And we've gotten pretty darn good at it, with over 2,000 5-star reviews and millions in savings for our customers.
By pulling real energy usage data and sharing expert insights directly with you, we're empowering you to take control of your electricity bill. Whether that means cutting your monthly bill, improving energy efficiency, or both — we're always here to help.
Most importantly, we're here to help you save money. Not to sell you something you don’t need. We're paid a small commission fee by electricity providers when you sign a contract — not out of your rate. That means we can help you make the best energy decision for your home or business without taking a dime from your wallet.
